Customer Testimonials

Here you will find some unsolicited comments we've received from our Pandora customers. If you'd like to pass along your own expereince please feel free to contact us anytime. We'll even take constructive criticism, we're always looking to improve!

"I received the charm that I ordered with gift wrap. I wanted to let you know how much I loved the way it was wrapped! You guys are awesome!

I've never had a complaint and my packages always arrive on time. I just wanted to say keep up the good work and thank you for your wonderful service."

— Johanna from New York

Thank you for your wonderful service and making it easy for a husband to find just the right gifts for his wife!

— James from Georgia

"I just wanted you to know how thrilled I was when my package arrived today. I had asked the box be tied with a ribbon. I don't have a piece of ribbon and wanted one as a part of my Pandora collection.

For two hours upon opening the shipping box, I would not remove the ribbon! It was as important to me what you put on the outside as what was on the inside. Simply put, THANK YOU! I am sure I'll be ordering more from you!"

— Susan from Tennessee

"Just a note to say thank you... I placed an order a few minutes ago and needed to change the shipping address. The customer service was personal, quick and efficient.

I have purchased several charms as gifts for friends and have had a perfect experience with your company each time. Keep up the great work. Many thanks."

— Ellen from New York

"Love your website! So glad I found you! We have six Pandora girls in my family and I'm telling the boys to shop with you at Christmas time! :)"

— Heather from New Jersey

"Thank you so much for the very quick service! I placed my order Friday and received my order Monday - the beads are beautiful!! Thanks again for such wonderful service!!"

— Sally from Maryland

"I just want to take a moment and personally thank you for the help for picking out my girlfriends's Pandora beads. She absolutely loves them. Many thanks once again."

— Steven from Florida

"I recently purchased from you and wanted to let you know I was SO pleased with the speed of shipping and the price. You definitely created a return customer. Thank you."

— Megan from Massachusetts

"I live in Florida, and have used your website for a few years now to purchase Pandora items for my mother. Your great customer service and easy to use website has kept me coming back!"

— David from Florida

"I just wanted to say how much I enjoy buying from your store online. I placed an order on Thursday afternoon and it arrived that Saturday."

"Very quick shipping and my charms were in a nice little box. Looking forward to buying from you again very soon"

— Ivonne from Florida

"I have ordered several times from this site. Excellent, excellent, excellent!!!! Their customer service is wonderful & I just really cannot say enough about this site. Thank you, thank you, thank you!"

— Ann Marie from New Jersey

"I cannot thank you enough for all your help! I will definitely tell everyone of my friends with Pandora bracelets how awesome and convenient you guys are! Thanks again!"

— Christopher from Massachusetts

"I recently placed an online order with you, and wanted to let you know that it was by far the best Pandora experience I have had yet. My order arrived beautifully with all the warranty, tarnish and order information. It was also placed perfectly into the box with the ribbon."

"I look forward to placing more orders with you, as you have made me your loyal customer!"

— Monika from Maryland

"Thank you so much! What fantastic customer service!!! I'll be sure to order through you again and recommend you to everyone I know! Have a great day!"

— Chad from North Carolina

"Top notch service! Nice to see personal customer care still exists."

— Dave from New York

"I cannot tell you how wonderful it was to receive my charm so beautifully wrapped and ribboned. It was sheer joy to see the care given to the presentation and packaging. I will shop with you again."

— Elizabeth from Ohio

"I just wanted to thank you for the wonderful customer care. My order arrived in 2 days and the beads are perfectly adorable. This is my second order from you and I couldn't ask for better service."

— Jill from Nevada

"I received my Pandora charm today and just wanted to thank you for such a great presentation! Love the gift wrap and ribbon."

— Stephanie from Arkansas